Delivery & Pick-up

We're proudly serving Kitchener-Waterloo, Cambridge, and Guelph with favourite European foods. The two checkout options are self pick-up and delivery. 

Self Pick-up

Delivery Costs

  • We deliver across Kitchener-Waterloo, Cambridge, and Guelph within a 50 kms radius from our pick-up centre
  • FREE DELIVERY within 35 kms on orders over $175 and within 36-45 kms on orders over $280
  • Standard delivery fee is $5.00 + $0.50/km (approximately $5-15 in Kitchener-Waterloo, $15-25 in Cambridge & Guelph)
  • If you live outside of the delivery coverage area, please message us and we'll provide a minimum order size for delivery to your area 

Delivery Time

  • It takes us currently from 2 to 4 business days to complete an order

As we scale our operations in the region, we plan to continuously reduce the expected completion times on your orders.

Shipping

Delivery Options:

  • Long Distance Delivery (Canada Post) – three options:

    1. Priority™ – fastest, most expensive

    2. Xpresspost™ – fast, mid-range price

    3. Regular Parcel™ – economy, slowest option

👉 Check Canada Post rates & delivery times:      https://www.canadapost-postescanada.ca/cpc/en/tools/find-a-rate.page

⚠️ Canada Post does not provide refrigeration or frozen product support. We wrap frozen items in foil to help retain cold temperature, but the final decision and risk remain with the customer